Privacy Policy

SMS Communications – What Information We Collect

We collect personal information such as your name, phone number, email address, home address, and care preferences when you interact with CareLiving, LLC — including through our website, phone calls, intake forms, or SMS communication.

How We Use Your Information

Schedule and confirm care visits
Provide updates about your services
Send invoices, payment reminders, or receipts
Share important health or safety notices
Respond to your questions or feedback

We may also send occasional marketing updates, but only if you have opted in.

Who We Share Information With

We do not sell or share your personal information with third parties for marketing purposes. Your information is only shared with authorized CareLiving staff and care providers as needed to coordinate and deliver services.

SMS Communication Consent

By providing your phone number, you agree to receive SMS messages related to your care, scheduling, billing, and occasional service updates.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message frequency may vary. Message and data rates may apply. To opt out, reply STOP. For help, reply HELP or contact us at info@carelivers.com.

SMS Terms of Service

By opting into SMS from a web form, phone conversation, or other medium, you agree to receive text messages from CareLiving, LLC. These messages may include:

Appointment scheduling and reminders
Caregiver arrival notifications
Billing updates and payment reminders
Service updates or care plan notices
Customer support responses
Occasional promotional messages or event announcements

Message frequency may vary. Message and data rates may apply.

To opt out at any time, text STOP.
For help, text HELP or visit https://www.carelivers.com.To view our Privacy Policy, please visit: https://www.carelivers.com/privacy-policy

How to Access or Update Your Information

You may request to update, review, or delete your information at any time by contacting us at info@carelivers.com.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. Specifically, we use:

Google Analytics (via Google Site Kit) to measure website traffic and usage patterns.
Tidio live chat to enable real-time chat support with our team.

These tools may place cookies on your device or collect similar information. You can control or disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.

We retain personal information only as long as necessary to provide our services, comply with legal obligations, and support legitimate business needs.

Governing Law

This Privacy Policy is governed by the laws of the Commonwealth of Virginia. Any disputes arising from this policy shall be resolved in the courts of Fairfax County, Virginia.